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Our Values
Our purpose is to help organisations
work through challenges positively, discover new, more
exciting possibilities and then build competencies quickly
to reach them.
Values:
‘Management Consultancy’ has
developed a cynical reputation with some clients as a
gravy train dedicated to getting clients to pay for consultants
to research their organisations so as to find future
consultancy assignments. By sharp contrast we have always
concentrated on trying to help organisations to understand
and help themselves: to take responsibility and initiative
with minimum reliance on outside support.
Our values attempt to capture what we hold to be central
to who we are:
Integrity.
We will:
- be honest,
- be straight,
- be transparent,
- do what we say we will do by the
time and in the manner in which we have said we will
do it. (When we can’t,
we’ll accept responsibility and say so as
soon as we are aware of it.),
- engender a bond of
trust with all our business partners.
Generosity. We will:
- create a nurturing environment both for our
consultants and for our clients,
- selflessly act in the
interest of our clients,
- try to give more than we receive,
- share learning with
one another and what might be done differently, both
amongst our clients and amongst ourselves,
- endeavour to
transfer our skills and experience to our clients,
- will
be open to allowing other people to be a contribution
to us,
- help to develop younger and/or less experienced
consultants,
- be ready to laugh and to forgive,
- aim to help the client
become independent in the shortest practical time,
- be
a contribution to others in all we do.
Grounded. We will:
- base our work on established best-practice theories
and techniques,
- use consultants on assignments who have
adequate, appropriate experience for the challenge on
hand,
- emphasise Continuing Personal Development for all
our people,
- provide systematic supervision and support
for consultants,
- build on practical examples and experiences:
make sure that proposed solutions are workable in the
specific context,
- ask for support as soon as we feel we
need it.
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